- Ensures in-coming materials, work-in-progress materials and all finished products meet the company standards.
- Liaises with customers concerning product specifications and quality issues.
- Initiates action to prevent occurrence of product non-conformance through designated channels, ensuring that the action is verified for effectiveness.
- Updates and reviews quality standards regularly in order to conform to customers’ requirements.
- Ensures that proper calibration is being carried out on relevant equipment listed in the Equipment Calibration Master List.
- Identifies the responsibilities and authorities of staff reporting to him/her and their training needs.
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