Job Description - Duties and Responsibilities:
1. Technology Strategy:
- Develop and implement technology strategies to enhance the agency's operations and services.
- Identify emerging technologies and innovations relevant to the travel industry.
2. Innovation Management:
- Foster a culture of innovation within the organization.
- Lead research and development initiatives to create new travel experiences and products.
3. Technology Integration:
- Evaluate and implement technology solutions to improve efficiency in booking, customer service, and operations.
- Ensure seamless integration of software and hardware systems.
4. Data Analysis:
- Utilize data analytics to gain insights into customer behavior and market trends.
- Make data-driven decisions to enhance offerings and customer experiences.
5. Cybersecurity and Compliance:
- Ensure the security and privacy of customer data.
- Stay updated on industry regulations and compliance requirements.
6. Team Leadership:
- Manage a team of technology professionals, fostering skill development and collaboration.
- Delegate tasks and oversee project timelines.
- Produce and present to Management a monthly result.
Qualifications:
- Bachelor's degree in information technology, Computer Science, or a related field (preferred).
- Minimum of 5 years of experience in technology and innovation management, with a focus on the travel industry.
- Strong leadership and project management skills.
- Excellent communication and problem-solving abilities.
- Proficiency in technology solutions and software relevant to the travel sector.
Skills:
- Technology strategy and implementation
- Innovation and R&D management
- Data analysis and interpretation
- Cybersecurity and compliance awareness
- Team leadership and collaboration
- Strong communication and presentation
- Problem-solving and decision-making
- Adaptability and staying current with technology trends.
