Responsibilities:
• Contact account holder via outgoing phone calls to remind them on their outstanding payments and commit dates for payment.
• Working out installment payment plan with the account holder when necessary.
• To ensure prompt timely instalment payments by the account holders.
• Reduce debt delinquencies and credit risk by taking appropriate steps of recovery actions.
• Assist in the preparation of reports and accounts loading.
• Help in sending statement of account, reminder letters and tax invoices to account holders.
• Liaising with clients on collection activities.
• Any other ad hoc administrative duties.
Details:
• Work Days: Monday to Friday excluding Saturday, Sunday and Public Holidays.
• Desk bound call centre environment.
• Commission based on monthly KPI.
Requirements:
• At least 2 years experience in credit collection industries.
• ITE graduate and N / O level holders welcome to apply.
• Good interpersonal & phone communication skills.
• Basic knowledge of MS Word, Excel and Outlook.
