The incumbent is expected to govern Information Technology (IT) strategy planning, IT Project delivery, IT systems & operations, IT incident management etc. The coverage will span a list of subsidiary entities under the SMBC Group's Multi-Franchise strategy, and these entities are supervised by SMBC Asia Growing Markets Department (AGMD). Job Responsibilities Responsible for executing and maintaining the Information Technology (IT) Governance framework, policies, and processes, with reference to applicable regulations and internal policies for the list of entities supervised by AGMD. This responsibility covers areas such as IT strategy plan, IT KPIs and project delivery, IT Service and Incident Management, IT Budget etc. Formalize IT Governance and oversight to IT Teams of the list of entities and supervise overall IT Service Delivery through sound governance, applicable policies and frameworks, procedural controls, with reference to SMBC IT Governance Framework. Evaluate and establish IT Control objectives that are in adherence with local laws and regulatory requirements, and group's internal policies, for each of the entity's country. Provide timely and regular review of IT control & risk indicators and action plans, to a list of internal stakeholders. Assess and mitigate IT risks by adopting or developing risk management frameworks, conducting regular risk assessments. Perform quality assurance on IT Programs/Projects, validate compliance to the IT Service Management and Operation policies. On a need-to basis, drive and manage the development, testing and implementation of control measures or reporting, to strengthen governance and controls. Develop and maintain incident response plans to ensure a timely and effective escalation and monitoring of IT systems incidents from the list of entities and relay such incidents to management and Head Office promptly. Identify opportunities for IT process improvement and collaborate with cross-functional teams of entities for execution. Work with local IT and Compliance teams in keeping abreast of development in the supervisory and regulatory requirements in respective countries. Job Requirements Bachelor's degree in IT or equivalent with min. 12 years of working experience with good knowledge and experience of IT Governance, Risk and Compliance principles, as well as IT Controls in all disciplines of technology domains, preferably within the Financial Services sector. Solid technical and functional knowledge of relevant financial services regulations and policies of Singapore and Asia region. Experience in IT Governance Reviews, Controls Testing and Assurance, and delivery of training. Good understanding of the overall IT Operational processes in the financial services industry. Proven ability to understand, identify, analyze and communicate the operational risks within processes, in a structured and logical approach. Proven experience in applying legal/regulatory guidance into solving practical problems. Strong decision-making skills, with the ability to demonstrate sound judgement. Strong problem solving and numerical skills and well-verse in interpersonal communication and presentation skills. Ability to manage and prioritize large workloads and deliver within tight deadlines. Ability to appreciate diverse cultures and facilitate smooth communications between Head Office, Singapore office and entities.
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