Job Description & Requirements
- Perform quality controls and monitor production KPIs
- Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
- Find ways to increase quality of customer service
- Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
- Researching new product lines and developing new business opportunities for the company
- Negotiating contracts with vendors to ensure that terms are fair for both parties
- Monitoring inventory levels to ensure that products are available when needed
- Ensuring that products are stored properly to eliminate spoilage or damage
- Preparing bids and proposals for potential clients and customers
- Preparing budgets, cash flow forecasts, and other financial reports for management review
- Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns
- Setting up computerized inventory tracking systems to monitor product sales and inventory levels
- Developing and implementing marketing strategies to promote products and increase sales volume
- Communicate all operating policies and/or issues at department meetings
- Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
Requirements and skills
- Proven work experience as Operations Manager or similar role
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Excellent communication skills
- Leadership ability
- Outstanding organisational skills
- Able to do shift work
