POSITION SUMMARY
This candidate is a key member of the Company’s sales team and is responsible to perform product demonstrations, technical trainings and application services to customers, working alongside with the sales team to drive revenues and market growth of Life Science products and related services.
RESPONSIBILITIES
- To provide on-site user application supports
- To assist sales personnel throughout the sales cycle in terms of products knowledge and applications, from presales to the end of the cycle and after sales supports
Presales
- Demonstrations
- Technical discussions
- Propose total solutions in relevant fields
After Sales
- Applications training: Presentation on technology relevant to instrumentation prior to hands-on section
- Hands-on training: Hardware and software
- Troubleshooting
- To hold user meetings, workshops, seminars to update products information on instrumentation and support chemistry
- To troubleshoot issues related to instruments, software, reagents and experimental designed
- To connect and integrate available or customize technologies to cater customers’ needs, take lead in scientific discussions, analyse their needs and match them with our offering products
- Support sales team in order to achieve growth target as a team
- Preparation of technical documents and reports
- Manage demo lab and ensure good laboratory practices: demo instruments, facilities and chemical inventory
- Any ad-hoc duties assigned
REQUIREMENTS
- Minimum Master / PhD in Life Sciences, Biological Sciences, Biomedical Engineering, Microbiology, Biomedical Science, Biotechnology, Chemistry, Chemical Science, Chemical Engineering, Material Science or related disciplines
- At least 2-3 years of hands-on experience of scientific equipment operation and troubleshooting as well as laboratory inventory management
- Team player with a great attitude
- Willing to learn and involve actively in pre-sales market survey and business development
- Sense and interpersonal skills of customer relationship
- Comfortable working in a dynamic, changing environment
- Demonstrate ability to handle work professionally, independently, and efficiently
BENEFITS
- Attractive remuneration package
- Career development opportunities
- Five-day work week
- Medical benefits
