Partnership and Event Manager

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We are looking for a Manager with experience in high-net worth industry to develop and execute strategies in these areas – offerings, audience, membership, partners, events and sponsors.

Major Responsibilities :

• Offerings (Events, Rewards, Benefits, Products, Services and Payment Methods etc)
• Build customer experience and loyalty through benefits and rewards, by identifying the right partners and sponsors based on the Brand’s goals and strategies
• Build campaigns and execute promotions or educational materials to promote and deliver such benefits, rewards, collaborations to target audience and customers
• Develop and maintain placard/handbook on offerings
• Educate operations staff on offerings
• Develop and execute marketing calendar
• Audience, Membership, Partners and Sponsors
• Develop and execute membership growth strategies, including lead generation, marketing campaigns, and event planning
• Widen target audience through selected partners that are in line with the Brand’s positioning
• Build brand presence through events, promotions and collaborations
• Create proposals, presentations and materials to nurture partnership opportunities
• Identify gaps in partnerships and propose partnership roadmap
• Develop a partnership pipeline, e.g. identify categories, shortlist potential partners, contact, screen, and select deals that are aligned with Company's strategies
• Good understanding of partners’ T&Cs and clear and accurate documentation of all initiatives
• Manage member database and track member activity
• Provide exceptional member service, including responding to member inquiries and resolving member problems
• Track and report on membership metrics, including membership growth, renewal rates, and member satisfaction

Others

• Review and maintain contracts and identify risks and incorPartnership and Event Managerporate clauses to safeguard the Company
• Work closely with other business units to communicate and collaborate on market initiatives
• Support any other marketing initiatives as required

Requirements:

1. A degree in marketing/business marketing or a related field
2. Minimum 5+ years of marketing experience
3. Preferably experienced in loyalty and rewards programs, merchant (ecommerce, payment, dining, retail, travel etc) partners etc
4. Strong partner acquisition proof and relationship building skills, natural flair for building rapport with others
5. Experience in high-worth lead generation
6. Natural flair for building rapport with others
7. Excellent communication and writing skills.
8. Strong work ethic and self-starter.

Workplace: Raffles Place