Job Summary
The Senior Director, Retail Operations, APAC will own and deliver the APAC owned & operated retail strategy, leading and motivating highly engaged teams to deliver exceptionally high retail standards. As part of the APAC leadership team, the Senior Director, Retail Operations, APAC will also own and contribute to strategic plans to enable to region to deliver its Annual Operating Plan (AOP) and Long-Range Plan (LRP), influencing through a matrixed structure to deliver the best outcomes for the business, customers and employees.
Job Description
- Own and develop APAC owned & operated retail strategy to deliver Long Range Plan (LRP)
- Build and develop relationship with Outlet partners and create an opening plan, with stores in the right locations to connect with more consumers.
- Implement global retail playbook in APAC, ensuring adherence to brand standards and Visual Merchandising
- Influence stakeholders (e.g., distribution & logistics, planning, merchandising, marketing) across the global matrix to ensure APAC retail teams are set up for success.
- Lead and develop a team of retail area managers, ensuring that they are focused on delivering financial KPIs and high retail standards.
- Through area manager team, ensure that stores are appropriately staffed with highly motivated, trained and engaged teams.
- As part of APAC leadership team, own strategic financial goals and contribute to the success of the APAC business.
- Build and maintain effective working relationships with US, EMEA and LATAM retail teams, implementing global standards and sharing best practice.
- Retail thought leader, contributing to global retail success and partnering with distributor and franchise retail teams.
Other Requirements
- Outlet-experienced senior retail leader able to define strategy and delivery revenue targets and financial results.
- Well-networked leader who can develop pipeline with Outlets, ensuring presence in prime locations and positions.
- Has exceptionally high retail standards and inspires others to deliver the same.
- Able to build and develop a team focused on KPI delivery and brand standards.
- Inspirational people leader; able to motivate and develop diverse teams.
- Demonstrable knowledge of the APAC retail landscape, competitors and best practice
- Highly developed collaboration and stakeholder management skills; able to get things done in matrixed organization.
- Can deliver through Our Values and Leadership Excellence Blueprint
