Responsibility:
-shall be competent and possesses the skill, knowledge and ability to manage public relation issues and general project queries with the residents effectively;
-showing, explaining and demonstrating to residents the locations and purposes of the Lift Upgrading Programme provisions;
-dealing with requests and handling complaints of the residents with tact and patience; offering on-site suggestions and measures, if necessary;
-arranging for works for the lift upgrading to be carried out outside flats timely; ensuring good rapport and maintaining positive relations with the residents;
-to attend and provide administrative assistance and logistic support in the construction working committee meetings
- Writing minutes of meetings with Consultants, HDB , Sub-Contractors , etc..