Description : Bubble Tea Shop (Accounting Manager)
Duties (6 Day Week)
Accounting and finance
· Processing entries into accounting system which include sales invoice, purchases, bank transactions, and etc
· Processing payments via cheque and bank transfer
· Follow up on receivables and payables
· Fillings and organizing documents in a proper manner
· Daily Bank errands (able to go down to each outlets for cash collection and bank in)
· Able to go down to the stores to resolve the discrepancy between cash collection and POS report.
· Saturday must be able to perform stock take (if require to work on weekend and off on weekdays)
Customer service and sales
· Communicating with customers through various channels, including walk-ins, phone calls, messages, and emails
· Communicating with Taiwan’s suppliers on bubble tea materials
· Having basic knowledge of company products and services
· Giving customers information about products and services
· Introducing the company’s products and services to potential prospects and its benefits in becoming our clients
· Responding promptly to customers’ complaints and enquires, escalating complaints across a number of communication channels
· Maintain strong rapport with existing and potential customers
· Participating in ad-hoc events, road shows and exhibitions
· Records all customers contacts.
· Daily able to do cold call to all our customers
Administration and management
· Communicating and coordinating with colleagues as necessary
· Processing quotations, sales invoices, sales returns note, delivery order and etc
· Processing customers’ orders
· Processing customers’ returns
· Processing forms and applications
· Generating data and reports for management use
· Attend meetings as and when required
HR administrative work
· Processing recruitments
· Data entries of staff particulars into HR system
· Assisting Directors to counter check pay accuracy in HR system
· Data entries of staff leave applications and fillings
Preferences
Job Skills : Strong Accounting background and able to do full set accounting, Data Entry, Handle Enquiries and Requests, Billing and Invoicing
