Responsibilities:
- Take overall responsibility for maintaining daily correspondence between dealerships and BYD Malaysia.
- Oversee and ensure operational efficiency and effectiveness of dealerships, while informing and consulting them about BYD Malaysia's sales quality processes and dealer standards.
- Coach and encourage dealers to improve business processes, customer satisfaction, volume, and profitability while maintaining the highest standards of overall sales process quality.
- Implement and follow up on sales processes to improve dealers' operational efficiency.
- Define and achieve targets for profitability, volume, and customer satisfaction.
- Develop and establish an overall business plan with budgets, market and activity plans, etc.
- Ensure dealers have the necessary personnel, financial resources, and local support to achieve their targets.
- Initiate and plan for ground/online activities to increase sales.
- Analyse sales development, profitability, and results per dealer, and implement action plans when required.
- Conduct regular and surprise checks on outlet operations.
Requirements:
- Diploma or Bachelor's degree.
- Minimum of 5 years of work experience in the automotive industry.
- Proven track record in sales, dealership management, or work experience in dealership business.
- Strong knowledge of dealer sales and business processes.
- Good negotiation skills.
- Strong problem-solving skills.
- Fluent in English, proficiency in other languages is a plus.
- Well-developed organization and people management skills.
- Self-starter with excellent communication skills and the ability to take initiative.
- Flexible and willing to travel extensively, sometimes outside of regular working hours.
Perks & Benefits
- Employee equity
- Commission and bonus
- Allowance (travel stipends, transportation, etc.)
- Company trips
- Medical insurance
- Personal leave
- Sabbatical leave
- Open culture
- Personal development opportunities
Job Location
Unit 1.5a, Level 1, East Lobby, Menara Sunway Annexe Jalan Lagoon Timur, Bandar Sunway, 47500, Selangor.
Click to view the location on Google maps