Sales Account Executive (IT Business Solutions)

Role

Offer IT Services and Solutions to customers

Job Scope

• Identify and develop new business opportunities.
• Cold calling to arrange meetings with potential customers and prospect.
• Maintaining and developing relationships with existing customers and prospects to ensure
  satisfaction and repeat business.
• Prepare and deliver compelling product demonstrations and presentations to customers.
• Prepare and provide sales quotations to customers.
• Negotiating contracts, the terms of an agreement and close sales.
• Establish sales objectives through effective forecasting.
• Providing support, information, and guidance to customers.
• Set sales forecast, reviewing own sales performance, aiming to meet or exceed targets.
• Interfacing with vendors / suppliers and building up relationships.
• Team player and able to work under fast-paced environment.\
• Assisting in implementing the sales strategy as set by the Sales manager, including strategies for encouraging repeat business and up-selling.
• Collaborate with internal, including technical support and product development to ensure customer needs are met.
• Up-keep of customers and partners/supplier’s database – updating where necessary.
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager.
• Ensure all customers are handled in customer-oriented manner

Job Requirements

• Strong technical knowledge of IT industry and its products and services
• Excellent interpersonal and communication skills.
• Excellent problem-solving and negotiation skills.
• Ability and desire for sales job with a confident and determined approach.
• Matured, proactive and able to work independently with minimal supervision.
• Should be capable of thriving in the competitive markets.
• Highly Self-motivated and ambitious in achieving goals.
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility and determination.
• Be cost consciousness, positive and enthusiastic.
• Be confident yet reassuring manner with clients always.
• Be well-organized skill and persistence in completing tasks on time.
• Be pleasant and highly customer oriented.
• Be conscious and sensitive to business practices.
• Be practical and realistic: Responds quickly to customers and demonstrates efficiency.
• Good presentation skills and time management.
• Good telephone and face-to-face personal skills are essential.

Other Skills

• Privy to confidential information held on our databases and must exercise discretion.
• Confident to deal with several things at any one time and constantly re-evaluate priorities
• A polished appearance is necessary when meeting with clients.
• Occasional overtime may be required as per management’s request.
• Bilingual, strong command of English and spoken mandarin would be advantageous.