You’ll be the “face” of the company at our retail outlets – when the customer walks in, the first thing they see is your smile.
The Frontliner shall:
- Be the point of contact for all retail communications with customers;
- Serve and receive all essential information about customers’ transactions;
- Consult with the Supervisor to serve client needs;
- Regularly update the ERP & CRM to keep the rest of the stakeholders apprised;
- Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;
- Maintain the “retail façade” of the firm at the firm’s multiple locations islandwide; and
- Output useful reports of branch statistics on a periodic basis;
- Handles cash transactions.
The candidate is expected to, at minimum:
- Have completed primary education;
- Be proficient in the English language, both written and spoken, and be able to demonstrate competent communication skills;
- Also be proficient in either Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);
- 5 day work week (weekdays off), must be able to work on weekends.
- Possess competent skills in computer software usage;
- Be comfortable with cashiering and handling large amounts of physical cash; and
- Be able to smile and be professional in a customer-facing environment.
- Must be a Singaporean or PR
