Expectations of a Senior Project Manager
- Operations
- Lead in identifying, documenting and rolling-out new processes or improvements.
- Resourcing
- Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects
- Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
- Work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
- Help the client lead in the overall agency capacity planning.
- Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
- Project Management
- Planning
- Capture and document (e.g. Scope of Work, Requirements Specifications, etc.) the project’s business objectives and requirements from the clients.
- Work closely with the business leads, account management team, department heads and the project team in preparing cost estimates, scope of work, and project timelines.
- Manage project timelines and deliverables using tools (to be identified and rolled out as part of the process setup)
- Execution
- Manage the day-to-day coordinating the project team to ensure everyone is aligned and progressing towards the project goals.
- Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
- Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
- Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output.
- Monitoring
- Provide project status on a regular basis to the team and clients (via WIP sheets, progress reports, utilization reports, burndown chart, daily stand-ups, weekly status meetings, etc).
- Ensure we are delivering against the agreed scope of work and manage change requests / impact to the overall project delivery.
- Work with the Finance team to track and ensure projects are within budget and profitable.
- Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
- Anticipating and troubleshooting problems that arise in any production
- Guiding the team throughout the entire production process
- Collaborate effectively with Account Management, Planning and the broader creative team to
develop disruptive and iconic work
- Planning
