Responsibilities
• Handle claims registration for Life Insurance and General Insurance Personal Lines within the required turnaround time and ensure that claims are registered accurately in the system.
• Handle screening of medical bills to verify with policy information and status.
• Support claim officers in the requisition for payments on approved claims.
• Matching of cheques with settlement letters to ensure matched accurately and timely to meet the expected turnaround time.
• Liaise with claimants, policyholders and agents on outstanding requirements including sending acknowledgement email.
• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.
Requirements
• Diploma holder with relevant admin duties or customer service experience
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)
