Core Responsibilities & Opportunities:
- Maintain accurate and up-to-date human resource files, records, and documentation (e.g. HRIS, personnel system, attendance system and etc) and liaise with service providers for resolution of issues when necessary
- Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.: refer more complex questions to appropriate senior-level HR staff or management
- Maintains the integrity and confidentiality of human resource files and records
- Provides clerical support to the HR department & corporate services to Operations department such as recruitment, training, new staff orientation etc
- Assist in recruitment activities and ensure effective on-boarding and off-boarding
- May assist with payroll functions including processing, answering employee questions, fixing processing errors and tabulation of various incentive payout
- Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability and HRIS provider
- Assists with planning and execution of special events such as benefits enrolment, organization-wide meetings, employee recognition events, holiday parties, and birthday celebration.
- Ad hoc duties as assigned by Head of Department
Job Requirement(s):
- Higher Nitec/Diploma in HRM /relevant field or higher
- Prior related office experience preferred
- Team player with good interpersonal and communication skills
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism and diplomacy
- Excellent organization skills and attention to detail
- Able to organise and prioritise work and meet deadlines
- Proficient in MS Office tools like Excel, Word and Powerpoint
- Proficient with or the ability to quickly learn payroll management (Times), Human Resource Information System (FS) and similar computer applications
- Proficient in Mandarin and English in order to handle queries Mandarin and English speaking counterparts in regards with the HR matters
- Able to organise and prioritise work and meet deadlines
- Independent and able to multi-task
- Good team player and coordinator
- Good working attitude & self-driven
- Able to work in a fast-paced environment
- Able to interact with people at all levels
