**Job Title:** Guest Relation Executive
**Job Type:** Full Time
**Work Mode:** On-site
**Location:** Singapore
**Minimum Qualification:** Post Secondary / Diploma
**Years of Working Experience:** 1-3 years
**Salary Range:** $2,100 - $3,000
**Job Description:**
We are seeking a dynamic and customer-oriented Guest Relation Executive to join our team in Singapore. The ideal candidate will be responsible for ensuring the highest level of guest satisfaction through excellent customer service and effective communication.
**Key Responsibilities:**
- Interact with guests to ensure a positive experience and address any concerns or feedback
- Manage guest inquiries and requests promptly and professionally
- Utilize social media platforms to engage with guests and promote the property
- Maintain a high level of guest satisfaction through personalized service
- Utilize interpersonal skills to build relationships with guests and colleagues
- Proficient in Microsoft Office for documentation and communication purposes
- Demonstrate knowledge of the hospitality industry to provide relevant information to guests
**Key Skills:**
- Customer service
- Communication skills
- Guest satisfaction
- Social media management
- Interpersonal skills
- Microsoft Office
- Hospitality industry knowledge
If you have a passion for delivering exceptional guest experiences and possess the required skills and experience, we invite you to apply for this exciting opportunity. Join us in creating memorable experiences for our guests in the vibrant hospitality industry of Singapore.
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