Working Days & Hours: 5 days, 9am-6pm
Working Location: Shenton Way
Monthly salary up to S$6,500 (excluding bonus upon completion of contract on staggered payment)
KEY RESPONSIBILITIES
IT Support:
- Serve as the main point of contact for end-user computing, including on/off boarding, troubleshooting, and training.
- Administer Microsoft 365 tenant services, covering Office, Teams, Exchange, Azure AD, etc.
- Monitor operational security and compliance using Microsoft Intune.
- Provide first-level support for office networks, including corporate and guest Wi-Fi networks and router administration.
- Manage the procurement and maintenance of IT assets, such as laptops and mobile devices.
- Coordinate with and oversee 3rd party IT software, hardware, and services vendors.
- Support and troubleshoot audiovisual equipment, including projectors and AV systems.
- Assist with regular review and payment of IT subscriptions invoices.
- Offer ad hoc support for internal IT projects.
Operations Support:
- Monitor and administer premises and physical security, including CCTV and access card systems.
- Contribute to business continuity measures planning and execution.
- Provide ad hoc support for internal operational and administrative initiatives.
EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree or tertiary qualification in Information Technology, Computer Science, or a related field preferred.
- At least 3-6 years of experience in an IT-related field.
- Minimum of two years of practical experience supporting/administering organizations on the Microsoft 365/Office 365 platform.
- Two years of experience in an end-user facing support role; VIP support experience is a plus.
- Demonstrable track record of positive career growth, including promotions and team-leading roles.
- Proficient in using/supporting Microsoft business applications (Outlook, Excel, Word, PowerPoint, etc.).
- Familiarity with Microsoft 365 tenant administration, including Intune endpoint portal, Exchange admin portal, and security & compliance center.
- Bonus: Experience in IT vendor management, including vendor sourcing, quotation sourcing, and purchasing.
- Bonus: Experience outside the IT field related to office operational needs, such as premises/facilities and general admin.
HOW TO APPLY:
Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]
Please state your availability, current & expected salaries for processing purpose.
All applications will be treated in the strictest confidence.
We regret that only shortlisted candidates will be notified.
Tay Bi Hui Avery
Reg no: R23112677
EPS Consultants
95C5630
