Core Skillset:
Service Delivery Batch scheduling and monitoring. AS400 & SICS
1. Bachelor's Degree in Information technology with 4-6 years’ work experience in banking environment, supporting SICS application systems
2. Technically competent in AS400 and excellent in RPG programming language.
3. Must have domain knowledge in Credit Card Application.
4. Knowledge for Visa and MasterCard simulator will be an added advantage.
5. Perform trend analysis and capacity management.
6. Perform troubleshooting and case investigation due to EMS alerts or lodged by users with a good root cause analysis.
7. Identify initiatives and recurring problems for optimizing and enhancement.
8. Perform bug fixes or apply hotfixes from Card vendor with proper test management cycle.
9. Perform recovery up to the point of service restoration.
10. Perform HA and DR exercise.
11. Manage audit and regulatory requirements.
