Customer Care Officer (1 Year Contract) x 8
(Convertible Contracts)
Working Location : North (Accessible by Yio Chu Kang MRT)
Working Hours : Mon – Fri, 8:30am – 6pm, Alternate Sat: Half day
Responsibilities
- Advise the employment of all related manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
- Maintain up-to-date knowledge of any new information or changes to ensure accurate advice are given to customers.
- Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
- Handle customer calls during crisis situations and build rapport with the callers and report to supervisors for further action.
- Providing feedback on processes, suggesting improvements to enhance skills and knowledge.
Requirements:
- Proficient in Microsoft Office tools
- Must be comfortable in handling queries from callers
- No experience required as training will be provided
- Customer Service Experience preferred
Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356
ATTN; Tan Hui Yung Janet (CEI: R1104487)
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