Join Our Growing Team! As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.
The Job
- Provide advisory roles for insurance related inquires
- Provide quotation for customers and advise the best insurance and its products
- Administer documentation for cost, claims and Issuance of Cover Note, Insurance Certificate and Invoicing to customer
- Follow up with customers on Payment collection from customer
- Follow up with existing customers base for policy renewal
- Follow up with customers and insurance companies for payment of Excess pertaining to own damage claims and repair costs pertaining to third-party claims
- Liaise with all parties, mainly workshop and insurance partners for accurate information provide to customer and prompt repair of the vehicle
- Effectively handle multiple priorities, organize workload, meet deadlines and perform detailed daily record keeping and reporting
- Ensure all customer issues or complaints reported are resolved and addressed in a timely manner to ensure customer satisfaction
- Weekly and monthly updates and report to Directors
Requirements
- At least 3 Year(s) of working experience in the related field is required for this position
- Possess General Insurance Certificates (BCP, PGI and CommGI), Health Insurance (HI) certificates is an advantage.
- Bilingual (Mandarin and English) to liaise with Chinese clients
- Good interpersonal and communications skills with the ability to build strong client relationship
- Meticulous with a flair for details, multi-task and highly committed
- Able to prioritise, articulate issues, problem identification, evaluation, and provide resolution
- Team player with self–discipline and willing-to-learn qualities
BENEFITS
* Birthday Perks
* Medical & Dental claimable + Insurance Coverage
* Team Bonding & Activities
* Easy access working location
* Career Progression
