Responsilibilities
- You will be working in a team of product managers, engineers and designers, actively involved in contributing to and executing on the product strategy.
- You will be hyper-focused on the end user, able to see your designs’ impact on their overall experience.
- You are expected to support the development of our CX Strategy and deliver end-to-end designs from concept to finished product in a fast-paced environment.
Core Competencies
- Demonstrate experience with and understanding of several core User
- Research techniques to define what qualitative and quantitative data will be important in your work.
- Demonstrate understanding of and manage the execution of assets, layout, typography and user interfaces across multiple channels.
- Demonstrate proficiency in and understanding of design thinking, information architecture, multi-step and cross-platform flows.
- Consistently consider the holistic user experience (before, during and after a given task) and potential states (errors, successes, dead-ends) in your work.
- Know what types of experiences are made possible by current technology.
- Balance existing visual and UX patterns with platform-specific patterns to ensure a consistent, intuitive experience.
- Consistently consider how your designs can support our product and business vision and the team goals.
- Consistently demonstrate our defined user-centered design process and use it to contextualize your work and the type of feedback they need in a given moment.
- You are collaborative, share work early and often, and seek out constructive feedback from your manager, stakeholders, teams and the Product Experience Design team.
- Communicate with product leads and engineers in their language, designing with consideration for their needs and concerns.
- Possess strong verbal and written communication skills, in both one-on-one and group situations.
- You’re independent, with excellent organization and time-management skills and thrive in a fast-paced environment.
- Contributes to the culture of the Product Experience Design team by participating in design-led projects, events and discussions, in order to spread design thinking and enthusiasm throughout the company and the wider community.
Requirements
- 4 to 6 years experience working in UX/UI, or Product Design roles, and at least 2 years within that period as a Senior.
- Experience working in an agile, cross-disciplinary team.
- Experience in conducting user research and testing.
- First-hand experience working with web mobile, responsive frontend frameworks and design systems.
- Firm grasp of prototyping methods, documentation and design tools.
- Portfolio highlighting shipping features and products, with case studies showcasing what you’ve done, and the impact of your work on the business. Samples of wireframes and mockups are good; living and breathing products are excellent.
- Having experience creating/managing a complex design system is a plus.
- Having experience working with customer engagement platforms or loyalty programmes is a plus
