"To be the most loved everyday food and groceries destination!" - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.
As the Product Design Lead/Manager, you will spearhead the designers that are driving Customer Retention through compelling design strategies. Your leadership will bridge UX, product management and engineering, ensuring seamless collaboration and communication with key stakeholders. Your role is pivotal in harmonizing design processes and language across the Product organization, while also contributing to project-specific needs and novel concepts.
What's on the menu:
- Leadership & Development: Leading by example and not being afraid to get hands-on. Nurturing, mentoring, and empowering a lean team of product designers to excel in their craft and career.
- User Advocacy: Championing user needs, integrating user-centric approaches across design and development phases, thereby enhancing product relevance and user satisfaction.
- Data-Informed Design: Utilising data analysis and user feedback to refine concepts, ensuring our designs meet and exceed user expectations.
- Design Excellence: Elevating our global design standards by expanding our toolkit and pattern library, rooted in user and product insights.
- Process Innovation: Optimising and refining design processes within an agile framework, adapting to the dynamic needs of the business.
- Collaboration & Influence: Forging strong relationships with peers across design, product, and engineering, contributing to a culture of innovation and excellence.
What you can bring to the table:
- Bachelor's degree in UX-related fields (Human-Computer Interaction, Graphic Design, Visual, Human Factors, Communication Design, or Product Design).
- A minimum of 2 years experience in leading or managing design teams, with a portfolio that showcases a user-centered design approach and meticulous attention to detail.
- Exceptional skill in either UX or UI design, with a well-rounded foundation in both disciplines.
- Proven ability to lead discussions, storytelling and advocating for design solutions. Ability to influence design practices with compelling narratives and rigorous analysis.
- Familiarity with scrum methodologies and the ability to thrive in fast-paced, agile environments.
- Strong command of design tools like Figma, with experience in developing or managing design systems as a plus.
What we offer:
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.
