Company: science MNC
Location: tuas
Contract Customer Service Agent
12m + 1m completion bonus
Salary: 3500-4000 base
No transport allowance but there is company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT
Mon-Fri 8.15-5.00pm
JOB SCOPE
Process customer orders/enquiries daily by email, fax, or phone call.
Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
Coordinate and correspond to customer/sales on the sales order status.
Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
Handle export shipments for intercompany and direct overseas customers.
Prepare the shipping document for Singapore and export shipment.
Support in investigations of internal / external complains to identify root cause and provide solutions.
Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
Ad-hoc duties assigned by manager.
Interested candidates, do submit your resue to: [email protected] Telegram me at @jocelynchan
Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]
