- To contribute to Singapore portfolio growth through the strategic development of Singapore Key Accounts, limiting reductions and/or terminations, and ensuring the maintenance and development of existing customers.
- Ensure relationships are maintained, managed, and developed across all existing and potential customers.
- Ongoing relationship management of accounts ensuring increased sales, analysis of sales activity, and trading optimization is achieved.
- Monitor competitor activity, report back to the Key Accounts Manager / Director, and suggest and assist with the construction of counter measure strategies.
- Ensuring profitability is analyzed on a monthly basis and action taken to constantly strive to improve previous results
- Establish strategic account clients and develop penetration methods and review the progress at monthly meetings.
- Achieve quarterly and yearly Company sales margins and goals.
- Develop proposals, negotiate terms and conditions, and implement contractual agreements with accountability for delivering strong financial results.
- In conjunction with relevant Functional Heads, complete and submit tenders for Key Accounts.
- Develop a deep understanding of customer needs and their specialty area of practice.
- Ensure regular, timely, and constructive communication with key accounts is maintained, both by phone and in person.
- Produce accurate and timely reporting that focus on all relevant aspects of Key Accounts:
- Sales analysis and termination reporting
- Monthly and business development reports
- Customer profile and activity report
- Regional KA Review Report
- Monthly/Quarterly Reporting to Customers, as per agreed service levels and/or Key Performance Indicators.
- Degree/ Diploma
- Demonstrated B2B experience in achieving sales, profitability and budget goals with Key Accounts preferred with Service Industry experience
- Proven ability to effectively communicate (verbal and written) with internal and external working relationships
- Able to work under pressure to meet target given
- Class 3 license and must have own car
- Training provided
- We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees
