Job Description
Key Responsibilities
- Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
- When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
- Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
- Knowledge of 2 or more processes on 1 or more technologies
Requirements
- Bachelor of Engineering with minimum years of experiences/ internship experiences
- Have interest and basic understanding in semiconductor industry and semiconductor chip-making processes
- Strong in stakeholder and customer management
- This role requires you to work at customer site daily (either North or East)
