AVP, Application Support Analyst (Payment, Permanent)
Responsibilities
- Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
- Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
- Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis
- Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request
- Propose improvements for systems based on identified process gaps
- Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment
Requirement
- Diploma / Bachelor’s degree in Computer Science or Information Technology
- Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution
- Possess hands-on experiences in supporting Payment systems
- Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users
- Has functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices
- Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows and LINUX services
- Possess good understanding and competency in scripting (such as DOS, Shell Scripting)
Additional info
- Company industry: IT Solution under Japanese Bank
- Location: Expo
For more information, please visit to www.gmprecruit.com and search for Job Reference: 22939
To find out more about this opportunity, please contact Ai Linh at [email protected]
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence : 09C3051 | VO UYEN AI LINH | Registration No: R 22109232
