- Define, design and implement core computing & storage system hardware and operating system solutions
- Data Center Management for highly-secure, highly-available, operations-centric datacenter environments in Singapore sites with exposure to asset management and capacity planning, vendor management with mounting works, asset impairments and degauss works
- Provide L3 operational support with oncall support, including outside of office hours, and participate in Major incidents.
- Ensure SLA for incidents and service requests are met with high quality of work.
- Ensure important metrics, such as breach case target, MTTR and critical issue target is met.
- Work alongside with our team of forward-thinking Engineers in our datacenter environments and interact with other technology teams, to build and maintain the Infrastructure for highly critical applications in those datacenter environments
- Perform changes in critical computing and storage infrastructure supporting Micron’s manufacturing and engineering
- Ensure security, availability, performance, interoperability and reliability of Micron’s core computing and storage resources with continuous improvement projects to ensure
- Collaborate with site customers and Engineering subject areas to develop Reference Architectures and technology standards based on Infrastructure Building Block
- Participate in Disaster Recovery planning and testing to ensure high class Infrastructure excess
- Lead hardware and software refresh projects with strong collaboration with other technical teams and customers at the site
- Able to drive Engineering efforts in automation and monitoring for computing systems
- Direct the development and maintenance of technical documentation and align with server and storage administration standard processes
- Participate in global IT troubleshooting events, global IT Project planning process and in rotational 24/7 Oncall for any local or global IT emergencies.
- Provide L3 support including on weekends and holidays.
- Review Level 2 case management process continually improve operations by reducing the cases, minimizing escalations and evolve the computing environment to meet future demands.
- Strong analytical and problem-solving skills
- Passion to address business problems with application of technology
- Good communication and interpersonal skills with a problem-solving demeanor
- Academic know-how or internship experiences in the Infrastructure domain of IT with Knowledge of management of Windows , RHEL Linux OS
- Configuration of SAN/NAS environment
- Programming and scripting languages such as Java, PowerShell and Python, Splunk, Tableau or any analytics tools
- Desire to learn hardware and virtualization technologies like Cisco UCS, HPE ProLiant, Dell servers, Nutanix, VMware, Citrix , Dell-EMC, NetApp, Pure Storage
- Familiar with scripting languages will be added advantage
- Certifications from Microsoft, RHEL, VMWare, Cisco, DELL-EMC, NETAPP will have an added advantage
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