Retail Branch Executive (SR028)

ACCOUNTABILITY
SALES

• Supervising and guiding team towards maximum performance.
• Preparing and controlling the outlet’s budget aiming for minimum expenditure and efficiency.
• To ensure smooth running of operations to maximize sales and minimize costs.
• The goal is to manage outlet in ways that boost revenues and develop the business.
• Monitor stock levels and ensure stay within budget.
• Deal with complaints from customers to maintain the outlet’s reputation.
• Inspect the areas in the outlet and resolve any issues that might arise.
• Plan and oversee outlet promotional events or display.
• Keep abreast of market trends to determine the need for improvements in the outlet.
• Analyze sales and revenue reports and make forecasts.
   
  CASHIER
• Oversees the cashier team and overall functions of a retail branch.
• Addressing employee and customer complaints or requests, ensuring all registers have the correct amount of cash at all times, resolving price checks for customers and ensuring compliance as per quota per customer.
• Involve interacting with customers, providing a positive experience and ensuring that the other cashiers are prepared to do the same.
• Create and maintain a positive work environment for all cashiers
• Serve as the primary point of contact for customer service associates
•  Operate registers and perform general checkout functions
• Generate reliable and accurate till reports from every register
• Resolve cash tills when closing, ensuring the money matches the report and is stored safely
• Assist cashiers with requests such as price checks
   
  EXPERIENCE & QUALIFICATION​
• Diploma in Business/Marketing or equivalent
• Possess at least 2 years’ experience in retail management. Those with retail sales experience in the Duty-Free industry are much preferred
• Strong sales ability, business acumen, and commercial awareness.
• Excellent communication, interpersonal and customer service skills.
• Strong leadership abilities.
• Ability to stay calm and on-task in high-stress situations
• Current in today's office technology, and computer software including MS Office.
• Ability to multitask and prioritize daily workload.
• Discretion of personal and confidential information.

Perks & Benefits

• Employee equity
• Commission and bonus
• Personal leave
• Open culture