Roles & Responsibilities
Responsibilities:
Responsible for managing all operations, including profit, revenue, cash and quality targets.
Create store action plans to drive KPIs. (i.e. Quality Audits, Sales Targets).
Stock control (Orders, inventory, consumption, etc)
Ensure that quality standards are maintained always.
Recommending effective solutions to increase company sales and operations performance.
Supply Chain department - Liaise with suppliers, coordinate deliveries, manage problems with deliveries,
coordination
HR department - All staff-related matters and ensuring that processes are aligned with HR policy and
cooperating in interviews and demand staff calculation.
Conduct annual performance/appraisals and review pay packages for all staff.
Training department - To come up with SOPs, evaluation of training, training
of the staff of the stores, developing Training materials for in-house courses.
Liaise with finance team, logistic department in a prompt manner.
Reviewing business performance reports on a monthly basis and provide recommendations to improve on
operational issues and implement corrective measures.
Responsive and availability during the operation time of the stores.
Constantly keep in close contact with suppliers to source for competitive raw materials for the business.
Requirements:
Ability to transmit ideas and vision, verbal and written.
Project management and operations skills.
Ability to work under pressure in a multitask environment.
Written and verbal communication capacity in English (mainly)
Microsoft environment experience (Word, Excel, Power Point). Ability to prepare reports,
especially in Excel.
Valuable experience in quality control systems, ISO or similar is perferred
