Operations Manager – Le Pristine
For this restaurant we can use your positive energy, vibrant personality and work ethic. Sergio's philosophy is that eating at Le Pristine should be a celebration. As the Operations Manager of Le Pristine, you have the opportunity to lead a strong team of specialist to curate a creative and unique dining experience for our guests.
Main duties & responsibilities:
- Organize the work in the restaurant and plan roster and activities for employees.
- Check grooming of employees.
- Work closely with chefs and sommelier.
- Train employees on Sergio Herman Group’s service philosophy and standards.
- Ensure employees are able to perform tasks according to Sergio Herman Group’s standards.
- Conduct half-yearly check-in and performance appraisal with employees.
- Discuss menu planning with chef.
- Supervise service activities, mise-en-place, arrangement of tables and chairs, service equipment, etc.
- Check and handle guests’ feedback.
- Responsible for overall service provided.
- Keep kitchen employees informed of the state of affairs in the restaurant.
- Manage and maintain stock, and place and check purchases.
- Be present at meetings and training sessions.
The following qualities are essential for the role:
- Several years of experience in management within hospitality, and at least 3-year experience in Michelin star restaurant.
- Experience and be able to lead, guide and train the service team during pre-opening stage.
- Familiar with Sergio Herman Group’s culture, operations and expectations.
- Familiar and understand the demand of new restaurant openings.
- Past work experiences at Sergio Herman Group and Le Pristine will be of advantage.
- Passionate and committed, flexible, service minded, energetic, motivated and able to motivate and inspire.
- Action-oriented, problem solver and have an eye for detail.
- Proficient in general computer knowledge, including a working knowledge of point of sale systems.
- Strong communication skills in English.
