Responsibilities:
- Test planning including batch planning.
- Extensive test coordination with various business departments and project team.
- Ability to manage business testing expectations and correct mindset (shift left instead of test everything).
- Work closely with business users, project team (Technical Product Owners and BA), Regional project team, Form Factory Dev, Report Dev and other team impacted.
- Good understanding of business backend processes, particularly in Distribution, Operations, Finance, Compliance etc.
- Good understanding of current state in terms of applications, architecture and data flow; for better understanding of upstream and downstream integrations.
- Lead triage and initial troubleshooting, with ability to quickly analyse issues and work closely with BA and Developers in prioritizing fixes.
- Have sense of urgency and ability to escalate potential risks/issues early, and holding other stakeholders accountable.
- Good knowledge on using JIRA and Confluence, responsible in pushing UAT testers to adopt JIRA as single tool of updating testing execution, defects and artifacts.
- Confluence will be used for project collaboration and UAT report update.
- Regular status update to PMO and stakeholders.
