- Oversee the complete order processing workflow, encompassing billing operations such as invoicing, payment processing, and order fulfilment on the e-commerce platform.
- Coordinate with warehouse and logistics teams to ensure timely and accurate order shipments.
- Monitor inventory levels and update product availability on the platform.
- Implement order tracking mechanisms to provide customers with real-time updates on their purchases.
- Resolve any order-related issues or customer inquiries promptly and professionally.
- Monitor and resolve any billing discrepancies or issues promptly.
- Coordinate with the Finance team to ensure seamless billing processes and timely resolution of customer inquiries.
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- Excellent organizational skills and attention to detail to ensure accurate order processing and billing.
- Effective communication skills to collaborate with cross-functional teams and address customer inquiries.
- Proficiency in e-commerce platforms, and order management systems.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Fresh graduates are welcome.
