We are seeking a talented and dedicated IT Field Support to join our dynamic team. The ideal candidate will be responsible for providing on-site technical support and assistance to our clients, ensuring smooth operations of their IT systems. This role requires excellent problem-solving skills, strong customer service orientation, and the ability to work effectively in a fast-paced environment.
- Provide on-site technical support and troubleshooting for hardware, software, and network-related issues.
- Install, configure, and maintain computer systems, servers, network devices, and peripherals.
- Respond to service requests and incidents in a timely manner, ensuring minimal disruption to business operations.
- Perform system upgrades, migrations, and deployments as required.
- Collaborate with other IT teams to escalate and resolve complex issues.
- Document support activities, solutions, and configurations for future reference.
