Responsibilities
- Plan staff duty schedule for service crew and ensure sufficient staff.
- Make every effort to let customers feel welcome with friendly and uncompromising service.
- Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
- Supervise operations in outlet and serve customers.
- Handle cashiering when others are not available.
- Handle customer complaints, maintaining good customer relationships.
- Tally cash register and bank in cash daily.
- Any other tasks as and when assigned by Management.
Requirements
- Minimum 1 year F&B experience
- Serve with passion in F&B industry
- Self motivated and able to work in a fast paced environment
- Excellent communication skills
EA License No: 22C1301 | EA Reg No: R22105262 (Hoo Swee Yong)
