Job Purpose
As the Key Regional Relationship Manager, you will be responsible for the overall relationship for the exclusive partnership with the bank across both Life and General Insurance in Taiwan,Malaysia, Indonesia, China, Sri Lanka, and the Philippines. The role involves managing the internal and external stakeholders to achieve company-wide targets for the Key Bank partnerships. The role is of crucial strategic importance as this Key Bank is one of AZAP’s largest accounts on the life side and alignment with their regional office is pivotal to our success.
What you do
- You will develop the strategic direction and growth strategy for the partnership in Asia Pacific in coordination with the regional executive management as well as countrymanagement to achieve the Key Performance Indicators (KPI’s) and growth in revenue.
- You will manage the bank relationship regionally including running the Regional Steering Committee, engaging in country Operating Committees, following up on opportunities with individual markets, and ensuring contractual obligations are met onboth sides.
- You will work with country CEOs, Chief Distribution Officers, and Heads of Bancassurance to successfully achieve targeted results for the partnerships. This includes establishing clear governance processes, monthly formal internal reviews, and meetings with partners at the working and steering committee levels.
- You will build and execute best practice blueprints to ensure the optimization of the partnership.
- You will work with other channels to leverage practices that may enhance results in the bank partnerships.
- You will work with the OE’s to ensure that we comply with the relevant legislation, guidelines, and codes of the regulators as well as the internal compliance guidelines.
- You will proactively keep abreast of market trends and competitors’ products to be able to create and articulate a regional business plan with a clear competitive advantage for the Company’s Life products distributed via the bank channel.
- You will review and sign off on regional plans in tandem with the Head of Bancassurance for specific agreed initiatives between the bank and the Company.
- You will conduct regular meetings and communication sessions with the bank and local key account managers to enhance the product competency and to obtain internal alignments, thus building a long-term, strong and trusting relationship over time.
- You will collaborate with the internal stakeholders to ensure that the product development cycle and gating disciplines incorporate the feedback and ideas of the bank sales force and their customers with the goal of improving our product offers regionally.
What you bring
- Degree qualified (Master’s degree), with at least 15 years of experience predominantly in the Life insurance industry.
- Experience across the different parts of the insurance value chain in a Life setting would be an advantage.
- Ability to provide leadership to the business and someone who is seen and respected as an expert and leader.
- Proactive and results-orientated.
- Strong communicator with proven ability to exercise cross-functional and cross-market influence.
- Solid budget, resource, and project management skills.
- Excellent relationship & stakeholder management ability.
