Are you ready to solve internal employees' HR related enquiries to engage actively in building a high-performing organization, valuing collaboration, quality, and fun in the everyday life?
We are seeking a highly skilled HR Service-Desk Agent to join our Business Service Operations (BSO) team.
No relocation assistance is offered for this position
HR Operations includes work across multiple administration areas for established HR and rewards programs including:
- Personnel records maintenance - labour contract, job history, retirement, leave records, transfers, and salary progression, etc.
- HR Service desk - contact point for employees about HR related questions
- HR employment - prepare HR employment related paperwork according to the defined template, incl. offer/contract/promotion/job change/salary change etc.
- May be accountable for selecting and managing HR outsourcing vendors
Play your part in our team succeeding
The LEGO Group Business Service Operations (BSO) is part of the Global established shared service center (BSO) that delivers HR and Finance services to the LEGO Group from 6 locations; Mexico, Kladno, Singapore, Billund, China & Vietnam. The purpose of the BSO is to create an effective and efficient platform for growth to support our strategy and reach twice as many kids over the next 5-7 years
This is a maternity cover for 9 months with an internal-facing role to help support on HR related enquiries so that the employees can focus on their main role and tasks.
Do you have what it takes?
- 2+ Year working experience in HR operations related, versed in topics like benefits, leave, payroll and insurance
- Fluent English in both oral and writing
- Proactive approach
- Customer Service trained
- Nice to have
- Previous working experience in a MNC organization
- Chinese language oral and writing
- Problem solving capability
- Able to grasp knowledge and policies quickly
What’s in it for you?
Here are some of what to expect:
- Family Care Leave – We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
- Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
- Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
- Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, national origin, sexual orientation, disability or gender identity.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
