- Permanent position
- Well-spoken in English & Mandarin (to liaise with Chinese counterparts)
- With min 1 year of working experience in concierge/ hospitality/ customer servicing or front-facing functions
- Candidates with Automotive industry experience added advantage
- Working Hours: Monday - Saturday: 9.30 am - 7 pm; Sunday: 9.30 am - 6 pm (5 days work week) - 2 days off on weekdays
Responsibilities:
- Welcoming customers upon entrance
- Acting as the point of reference for guests who need assistance or information
- Understanding customer’s needs and directing them to sales consultant or service advisor
- Answer the phone and make appointments, take and distribute messages or mail, and redirect calls
- Generate showroom reports and maintain leads database
- Provide support to marketing activities and events
- Ensure the showroom is in pristine condition
- Any other tasks assigned by the superior
- Respond to complaints and find the appropriate solution
Requirements:
- Preferably with at least NITEC in Service Skills or relevant discipline
- At least 1 year of experience as a concierge or customer service ambassador
- Candidates with Automotive industry experience added advantage
- Basic MS Office/ Salesforce is a bonus
Kindly note that only shortlisted candidates will be notified.
Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661
