- Diploma/Degree in IT/Computer Science.
- At least 2 years relevant Technical / Application Support experience on multi technology platforms.
- Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
- Proficient with SQL queries, preferably on Oracle or MySQL.
- Experience in troubleshooting on Solaris / Linux.
- Experience in hosting platform include but not limited to Tomcat, JBoss, IBM WebSphere/WebLogic is a plus.
- Familiarity with software development life cycle (SDLC) and ITIL principles.
- Excellent problem-solving and analytical skills.
- Effective communication and collaboration abilities.
- Ability to work under pressure and prioritize tasks in a fast-paced environment.
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