Wine Connection is the leading chain of wine shops and wine-themed restaurants in South-East Asia. Established in 1998 and currently rapidly expanding.
Wine Connection is looking for a Retail Supervisor who is:
- on fire with passion and gratitude
- possesses excellent people and leadership skills
- takes ownership of the role, mission and vision
- remains humble and is trustworthy,
- always doing what you say you’re going to do.
Staff Benefits & Job Highlights:
- 5.5 day work week / 44 hours per week
- Career Growth Opportunities
- AWS
- Annual Performance Bonus
- Birthday Gift
- Medical Benefits (Unlimited visits with minimal co-payment)
- Monthly Sales Commission (T&C Applied)
- Annual Increment based on Yearly Performance & MORE!
Job Description:
- To greet the customers
- Assist customers with their wine selection
- Continue to expand on the company’s product knowledge
- Ensure that payments are processed correctly
- Advertising and promoting the wines in the store
- Report and record customer complaints to superiors
- Ensure overall cleanliness of the retail store
- Oversee closing and opening procedures of the store
- Process customer purchase in the store
- Record order and issue invoice using standard invoice number set by HQ’s Account Department.
- Sort daily receipts per category
- Prepare weekly roster for retail employees in the store
- Responsible for weekly wine order
- Arrange delivery of club member’s birthday wine on a monthly basis
- Prepare monthly food product analysis, monthly item movement history report and corporate customer purchase summaries
- Responsible for daily stock count
- Responsible for ordering monthly stationary for the store
- Ensure cash and security policies, administration, and financial procedures are adhered to, with relevant and accurate data being delivered on time
- Liaise with neighborhood restaurants and pubs for new business opportunities
- Adhere to store’s operational requirements by scheduling and assigning employees to improve on sales results
- Managing ERP related tasks and responsibilities as required in the role
- Carry out any other retail duties as per reporting manager and Retail Operations Manager
Job Requirements:
- Previous experience in retail preferred
- Interest in wine
- Sound knowledge of banking policies and procedures
- Sound knowledge of inventory techniques
- Experience in organizing data and reports
- Basic understanding of sales principles and customer service practices
- Basic computer knowledge and familiarity with electronic equipment
Do you have the attentiveness, patience, and a positive attitude? Are you ready to join a team that rewards you individually, celebrates your team, & pours into your growth and development?
If yes, then you might be the perfect fit! We look forward to receiving your application and resume to [email protected] or alternatively you may WhatsApp to +65 8511 2188
