Main duties and responsibilities:-
· Establish relationship with customers by delivering excellent customer service & after sales service.
· Provide professional skincare & treatment advices and consultation for customers, managing customers' needs and ensure customer satisfaction.
· Lead and provide guidance to beauticians/therapists on the service and treatments to customers.
· Oversee and be in charge of the overall operation of the branch, e.g., the daily sales target, current promotions and updates, maintaining cleanliness and the excellent appearance of the working place, etc.
· Handle customers' complaints and feedback.
· Motivate/building teamwork among colleagues & maintain good communication and good working environment.
· Ad-hoc assignments delegated by the management.
Requirements
· At least 3 years of relevant work experience in the beauty wellness industry with proven track record in sales target
· Highly motivated, sales driven and service oriented.
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Attractive package will be offered (including basic salary, commission and incentives)
