Who are you?
You have about 3 years of experience in supporting and overseeing the development, implementation, and management of a high-quality network of healthcare providers. You will be responsible for building strong relationships with providers, negotiating contracts, and ensuring the delivery of high-quality care to our partners and members.
What awaits you?
Not just a front-row seat, but you will be on stage and be part of the action as we revolutionise healthcare. You will get to:
- Engage and networkwith Providers to strengthen relations
- Meet with Doctors to understand their concerns
- Recruitment of Doctors and Clinics to our Panel of Network
- Managing relations between insurers, clients, members and panel providers
- Serve as the point of contact for panel providers
- Handle enquiries received through email and telephone, ensuring a high standard of quality
- Attend to escalations and complaints in timely and efficient manner.
- To investigate claims dispute raised by insurer/clients.
- Engage providers in managing insurers/clients expectations on bill sizes, drug/procedure usage (on overall basis)
- Facilitate audits for insurers/clients
- Conduct training to panel providers whenever required
- Identify and address operational issues and claims
- Within corporate requirements, negotiate new and renewal contracts with healthcare service providers, and make sure that all services are provided in accordance with guidelines provided by insurers/clients
You will also get to enjoy the following:
- healthcare and insurance benefits
- incentives for good individual and team performances
- company-wide monthly WFH arrangement and flexible work hours where possible depending on the nature of the role
What should you do next?
Go to our career page at tinyurl.com/wcgcareers, hit the apply button and we will be in touch!