About Tableau, a Salesforce company
Tableau helps people see and understand data. Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organization. Global enterprises, early-stage startups, nonprofits, and governments all use Tableau’s intuitive software to quickly transform their data into actionable insights. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!
What you'll be doing…
The Lead Solution Engineer has a specialized focus on and skills with deep technical proof points, including business intelligence, complex data sources and ETL. This Lead Solution Engineer is the key technical point of contact for all enterprise deals at Tableau specializing in deals involving complex data. The Lead Solution Engineer participates in data acquisition and transformation delivery and may provide oversight and technical checkpoints to enforce standards and quality of BI solutions. Researches new technologies, tools and methodologies as they emerge that may be applicable. The solutions consultant provides sales consulting presales support contributing towards the successful conversion of prospects to customers and engages customers to nurture repeat purchases.
Some of the things you'll be doing include …
- Work with prospect's data to deliver world-class product demonstrations
- Provide strategic presales support for sales activities including needs analysis, data review, product demonstrations, and other general sales support
- Become an expert in the features, benefits and application of Tableau's products
- Drive all aspects of successful Proof of Concepts from requirements and design to training and delivery
- Communicate via phone, email, face-to-face and web meetings with prospects assisting and guiding them through the evaluation and selection process
- Support partners by conducting joint end user meetings, technical proofs, seminars, education, presentations, and demonstrations.
- Communicate daily with sales staff regarding sales activities and strategies
- Educate and train the sales force in the features and use of Tableau and ETL products
- Provide proactive support to customers and prospects
- Be the customer advocate and liaison for product management and development
- Support all strategic deals involving complex data and/or data sources
- Provide ETL support and skills on strategic proof of concepts
- Backup the technical support staff as needed
