IT SPECIALIST

JOB DESCRIPTION

1. Responsible for the entire school application programming - staff and school management system
2. Ensure the quality and standard are aligned and in compliance
3. Manage delivery of IT Services across a significant area of campus, spanning multiple faculties and incorporating several IT delivery teams
4. Plan, procure and deploy - upgrades and new AV and IT infrastructure to maintain a competitive, up-to-date and secure environment
5. Oversee the implementation, routine operation and maintenance of all Information System Services AV and IT related equipment and services in their area
6. Support and train individuals and small groups of staff with their creation and use of multi-media content for teaching, research and marketing of the Faculty
7. Manage the allocation and monitoring of ICT resources and prepare appropriate timely reports
8. Manage third party vendors to organise warranty and repairs of ICT equipment, negotiating resolutions where appropriate

MINIMUM ACADEMIC QUALIFICATIONS

Polytechnic desired or ITE equivalent

MINIMUM PROFESSIONAL QUALIFICATIONS

• Possess a high level of skills and knowledge to provide professional advice in the role and area of expertise

• Appropriate experience in the field

• Current Microsoft Certified Systems Engineer (MCSE) qualification;

• CCNA and experience in managing wired and wireless enterprise grade network topologies and firewalls

• Experience in managing Office 365 and the integration with onsite Student Information Systems or equivalent

• Understanding of server and client operating systems and applications used in school

settings, including SSO, Exchange

• Experience in managing software deployment

• Skilled at troubleshooting issues in networking, hardware & software

SELECTION CRITERIA

• High level of knowledge of School Portals

• At least three years’ experience in a Senior Systems Administrator role

· Possess a high level of organisational and interpersonal skills

• An effective communicator with all stakeholders

• Have the ability to find solutions through creative thinking and collaboration

• Have a service ethic

• High level of professional standards and conduct