What the day will look like
Credit Control
- Lead and manage the credit control functions for our Treaty Clients domiciled in Asia
- Take ownership of day-to-day credit control issues, defining and implementing effective solutions
- Ensure timely settlements from/to Clients/Reinsurers in accordance to contract terms and procedures
- Ensure claims and cash call collections are monitored, collected, and settled promptly as per contract term and procedures. Regular updates to be provided to clients.
- Proactively monitor outstanding balances periodically, identify factors that might impact collections and establish solutions
- Actively engage with Service Advocates for the efficient collection of balances
- Interacts with business partners on credit control matters with Service Advocates (face-to-face meetings, conference calls and emails). Support carrier meeting for matters relating to credit control
- Generation of management reporting and data driven insights relating to credit control and cash flow
- Proper risk management and quality control of reconciliation, allocation, disbursement and settlement matters
Leadership & Management
- Develops own and the team’s expertise to effectively meet client needs by problem solving distinctive solutions
- Build relationship with Client Service Teams in network offices and serve as subject matter expert on complex matters
- Effectively collaborates across organization to manage expectations, escalation process and drive results through the use of data and facts
- Lead project planning including promoting opportunities for cost savings and productivity improvement
Skills and experience that will lead to success
- 7-10+ years of experience handling treaty reinsurance credit control, preferably with experience leading a team
- Strong understanding of treaty reinsurance contracts relating to premium and claims matters
- Excellent verbal and written communication skills with ability to communicate complex concepts in a simple and effective way
- Strong presentation skills to both external and internal stakeholders, leading meetings, defining objectives and delivering service level agreements.
- Strong influencing and negotiating skills; ability to work with multiple stakeholders in time critical environments
- Keen attention to detail with a resourceful mindset
- Ability to question process, challenge status quo and work in a dynamic, positive team environment.
- Innovative problem solving skills with proven ability to exercise flexibility and judgement
- Ability to travel when required
