Trainer/Head Sommelier
Job Scope
- Support the Operations Team to provide in-house coaching, training and advises to both customers & employees.
- Create, develop and implement training guidelines for employees.
- Coordinating and conducting tasting days or “wine / spirits of the month” events
- Analyse service quality and customer satisfaction for improvements
- Track and research beverage trends in the industry and develop strategies utilizing market and consumer trend information
- Ensure compliance with customs, food and beverage hygiene policies, procedures, health and safety regulations when delivering in-house trainings or tasting workshop.
Requirements
- Related Certification as a sommelier or a degree in relevant discipline is required.
- ACTA & ACLP Certified Trainers or similar certification will be advantage
- Good knowledge of new and old-world wine producing countries including but not limited to different varieties and selections of wines, spirits etc.
- Ability to coach front-liners to advise customers on wines based on their personal tastes’ preferences
- Good presentation and communication skills
- Availability to work during stores operating hours
Interested applicants, kindly forward detailed resume to [email protected].
We thank all applicants for writing in. Only shortlisted candidates will be notified
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
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