If you enjoy travelling, why not consider making a career out of it? People who working in the tourism industry are passionate about travelling, and are committed to help other travelers make the best out of their holiday.
A career in the travel agent industry is both highly rewarding and fulfilling, and the experience you can gain is something that you will not find anywhere else.
Responsibilities
- Create excellent memories for people by matching or suggest suitable travel options that best suit their needs and desires with the holiday destination.
- Respond to email enquiries and perform sales transactions related to Cruises.
- Describe trips to customers and give details on any documents required.
- Make alternative arrangements if changes arise before or during the trip.
- Work towards achieving both individual and team KPIs and goals.
- Perform appropriate duties as assigned by management.
Requirements
- Diploma in any relevant discipline
- Enjoy interacting with people; outgoing, friendly and energetic personality with EXCELLENT customer service skills
- Good selling, communication and listening skills
- Have the ability to create a rapport with people of different ages and different cultures
- Strong interest in countries’ histories, geographies, general customs and cultures
- Willing to work on weekends and public holidays
- Computer literate with good knowledge in Microsoft Office
- Those with a working knowledge of Cruises or tour and travel industry is desirable
- Remuneration & benefits will commensurate with qualifications & experiences.
