Responsibilities:
- Mastery in Operations: Take charge of both front and back-of-the-house operations, ensuring seamless coordination and efficiency.
- Customer Satisfaction Champion: Prioritize customer happiness by upholding high service standards and promptly addressing any concerns.
- Expert Problem Solver: Handle customer issues gracefully and effectively, striving for swift resolutions to maintain customer satisfaction.
- Quality Control Expert: Uphold strict standards for food quality to consistently deliver delightful experiences to customers.
- Proactive Procurement Specialist: Anticipate future needs for kitchen supplies, goods, and cleaning products, and place orders in a timely manner.
- Health and Safety Advocate: Enforce adherence to health codes and sanitation standards, creating a safe environment for both customers and staff.
- Training Facilitator: Conduct comprehensive training sessions for new hires and provide ongoing coaching to uphold service excellence.
- Staffing Management Pro: Monitor workstations to ensure adequate staffing levels and optimal workstation conditions at all times.
Benefits:
- Annual Wage Supplement (AWS)
- Generous Annual Leave Entitlement: Enjoy 10 days of well-deserved vacation time.
- Comprehensive Medical Benefits: Take care of your health with our comprehensive medical coverage.
- Lucrative Sales Incentive Program: Earn extra rewards for your exceptional performance.
- Retention Incentives: We value commitment! Enjoy rewards for your long-term dedication.
- Additional Birthday Leave: Celebrate your special day with an extra day off!
Location: Multiple outlets
Work Schedule:
- 5 days a week
- 9 hours per day
EA License 22C1383
EA Personnel R22110043
