Job Description
- Support the Housekeeping Department in ensuring that the guest experience is in line with the expectations of the Hotel.
- Assists daily in preparation of work assignments, schedules, staffing and payroll to ensure maximum efficiency.
- Inspect public areas, guest rooms, and back of the house and ensure adherence to the standard of the hotel.
- Responds to guests’ special requests, needs and concerns and accommodate to ensure optimal level of guest satisfaction.
- Assist with all annual performance management plans and employee reviews.
Job Requirements
- Minimum 3 years of experience in hotel housekeeping environment
- Strong organizational, managerial and communication skills
- Experience with hotel PM, Opera Cloud is desirable
