Key Job Accountabilities:
· Examines photographic pictures and other photographic equipment for defects or faulty operation to determine course of action required to satisfy customer quality
· Reviews unresolved requests for adjustment of complaints and reads customer comments to determine basis of complaint and plan of action needed to resolve complaint.
· Determines cause of defect and alert process and equipment owners for correction and preventive actions or suggest remedies to prevent subsequent errors in processing.
· Prepares reports indicating complaints handled and dispositions made.
· Suggest and execute improvement projects for quality, cycletime and cost improvement
Required Experience and Qualifications:
· Minimum diploma in Electrical, Electronics, Mechanical or Materials Engineering or equivalent
· 2 years of relevant experience in wafer bumping or wafer fabrication an added advantage
· Be able to perform 12 hours rotating shift